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Make Change Blog

Why our clients love us: 5 reasons to swap to a professional bookkeeper today

[fa icon="calendar"] Oct 5, 2017 8:56:17 AM / by Edwina Fairley

Edwina Fairley

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Our clients are awesome. They are some of the most clued-up, switched-on, big-thinking leaders and creators around. Seriously, these guys are going to change the world one day, and we’re proud to be working alongside them to get them to where they want to be.

We love our clients, but what do they love about us? We asked our clients why they chose Make Change to fulfil their professional bookkeeper needs, and what makes them stick around. Here’s what they said:

1. They love the fact we understand them

At Make Change, we’re not just bookkeepers – we’re business owners and entrepreneurs, just like you. We understand your business struggles because we deal with them every day ourselves. More than anything, we want to help you stop the leaks and grow your business in a sustainable way.

2. They adore getting their questions answered

When a client has a thorny tax question, or they’re thinking of changing their company structure, they can call us up and check that they’re doing everything right. We know the tax code back-to-front and side-by-side, so any time you need a question answered (or you just want us to settle a debate at your pub quiz) you can give us a call.

3. They’re nuts about our professionalism

When you need answers about your business, you don’t care about a fancy office or free coffee (well, maybe a little bit about the coffee), you just want to know what’s going on. At Make Change, we’re a team of passionate and experienced professionals who take pride in getting it right. We don’t have a lot of fancy frills, but what we DO have is a team dedicated to helping you succeed.

4. They’re stoked with our honesty

In business, you may have several people patting you on the back and telling you what a good job you’re doing. We see a different side, and the numbers don’t lie. If something’s not working, or you’re heading toward a disaster, we’ll tell you and help you brainstorm ways to fix it. We believe that honesty is more valuable to you than flattery.

5. They know they can trust us

As professional bookkeepers, we get to see under the covers of your business. It’s an intimate relationship, and we believe in respecting that. That’s why you won’t find us talking about your business with anyone else. We have strict precautions to ensure the privacy of your information, and that you can rest easy knowing your numbers are in our hands.

Now you know why we’re beloved, would you like to join us?

At Make Change, our philosophy is “humans where you need them. Software for everything else.” We’ll give you a monthly update on the facts and show you what to do to improve your financial health. We give you step-by-step answers to your financial questions, and we provide you with that year-round visibility that’s so key to entrepreneurial success. Go on, book a meeting to talk to the team at Make Change about your business needs.

Topics: Insider

Edwina Fairley

Written by Edwina Fairley

Edwina understands how hard it is to run a business: she's operated her own dog walking business in Auckland in years past. Juggling every ball to make ends meet can be stressful and frustrating, she knows! As the Make Change guru, she's now invested in helping business owners reach their goals by helping them get their accounts in order. In addition to this new role, Edwina enjoys rock climbing and small trips around New Zealand.

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